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Terms and Conditions


  • § 1 General Provisions
    • 1.1 U-Deals GmbH (hereinafter referred to as “U-Deals”) shall render its services exclusively on the basis of its General Terms and Conditions as long as not agreed upon otherwise expressly and in writing.
    • 1.2 The General Terms and Conditions shall be regarded as accepted by the buyer when the corresponding button is activated during the order process.
  • § 2 Cancellation Policy
    • 2.1 You may cancel your contractual obligation in written form (e.g. letter, fax, e mail) within 14 days without stating reasons. In order to ensure a smooth processing of your cancellation, please state the voucher code listed on your voucher. The cancellation period shall begin upon receipt of this notification in writing, but not prior to conclusion of the agreement and also not prior to performance of our duties of information corresponding to article 246 § 2 in conjunction with § 1 para. 1 and 2 EGBGB [Einführungsgesetz zum Bürgerlichen Gesetzbuch, Introductory Act to the German Civil Code] as well as our duties under the term of § 312e para. 1 clause 1 BGB [Bürgerliches Gesetzbuch, German Civil Code] in conjunction with article 246 § 3 EGBGB. The timely dispatch of the cancellation shall be deemed sufficient for compliance with terms. The cancellation shall be addressed to:
      U-Deals GmbH
      Barfußgässchen 11
      04109 Leipzig
      E-Mail :
    • 2.2 In the case of an effective cancellation, the services received by either party and any usufruct that may have been derived (e. g. interest) shall be returned. If you should not able to return the service accepted in whole or in part or only in a deteriorated condition, you shall be required to compensate us to this extent for the value. The user shall meet the obligations to reimburse payments within 30 days. This period shall commence for you upon dispatching your cancellation notice, and for us upon receipt thereof. Cash payment shall not be possible. For that reason, in case of cancellations please indicate your bank details.
    • 2.3 In case of services, the right of cancellation shall also expire if the agreement has been performed in full by both parties according to the consumer’s express wish before the consumer has exercised its right of cancellation.
    • § 3 Subject Matter of the Agreement
      • 3.1 U-Deals operates the voucher platform Top Deal (hereinafter referred to as “Top Deal page”) on the internet travel website On the Top Deal page at vouchers for services or products of other companies (hereinafter referred to as “Vendors”) from the field of tourism (in the broadest sense) are offered every day.
      • 3.2 The services of U_Deals shall be limited to processing the purchase of corresponding vouchers for the vendors’ Deals. U-Deals shall not be liable for fulfilling the services named in the vouchers nor for the delivery of the items specified therein but the voucher rather solely guarantees a claim to the provision of service by the vendor. Only the respective vendors named in the vouchers are the issuers of the vouchers and the parties liable for the performance of the services or delivery of goods. These vendors shall deliver the services on the basis of their respective Terms and Conditions.
    • § 4 Services provided by U-Deals
      • 4.1 In the name of the respective vendor, U-Deals shall sell to the end customers the vouchers regarding the offers indicated on the vouchers, receive the customers’ payment and forward it to the vendor.
      • 4.2 U-Deals shall not warranty for the condition or absence of errors of the data displayed online.
      • 4.3 The specific services offered and preconditions for use shall depend on the vendor liable for the offer you have chosen. Please contact the chosen vendor in case of postponement or cancellation.
      • 4.4 With authorization of the respective vendor, U-Deals shall assume the processing of payment in the vendor’s name. Payment for the vouchers ordered shall be carried out solely by credit card or direct debit. You can find further information regarding payment methods under “How it works”.
      • 4.5 Your right to use the voucher with the respective vendor shall expire if the payment is cancelled – regardless of the reason.
    • § 5 Voucher Purchase and Redemption
      • 5.1 Every day the current Deal shall be presented to you with the corresponding Deal conditions at You shall initiate the order process by clicking on the “Iwant it/ Buy now” button and then you can enter all the relevant data on the next page.
      • 5.2 You make a binding offer by clicking on the “buy/ purchase” button and therewith accepting these terms and conditions after having entered all relevant data. Immediately after having sent the offer, you will receive a respective confirmation via e-mail at the e-mail address you have indicated. In addition, a link which leads to a PDF available for download shall be shown.
      • 5.3 The voucher shall be sent to you as a PDF via e-mail. You may print the voucher. If you have not received any response within two business days following your purchase, please contact the Top Deal customer service (
      • 5.4 The voucher shall only be valid for the specific offer displayed by U-Deals in the determined period of time, the indicated validity and with the terms of the Deal listed on the website. You may not claim the offer without presenting the voucher.
      • 5.5 Redemption of the voucher shall be connected to compliance with the voucher validity. The voucher validity shall be printed on the offer page of the Top Deal page as well as on the voucher sent to you. After expiration of the voucher validity, the use of the offer at the conditions named on the voucher shall no longer be possible.
      • 5.6 The vouchers may not be exchanged in order to use another offer of the vendor or an offer of another vendor.
      • 5.7 All vouchers shall be given a clear code number. The voucher shall not be transferable. The reproduction, editing or manipulation of the vouchers shall not be permitted. U-Deals reserves the right to provide the data saved to the respective vendor and take legal action in cases of justifiable suspicion of non-authorized reproduction.
      • 5.8 If not otherwise specified, each voucher may only be used once with the vendor. The used difference shall be forfeited if the value of the voucher or the service is not completely used. Reimbursement shall not be possible.
      • 5.9 If not otherwise specified, the voucher shall not guarantee any right to use of services or the purchase of goods at a certain point of time. The time of the performance shall be arranged individually with the vendor.
    • § 6 Description of the Offers / Illustrations
      • 6.1 The description of an offer on the Top Deal page shall be regarded as correct at the time of its display on the Top Deal page. However, the content of the offer can be subject to minor changes. The vendor shall strive to have updated these changes in the general description of the offer on the Top Deal page.
      • 6.2 The photographs used in conjunction with the respective offers shall serve solely for the illustration of the respective offer. The specific images shall not be binding and may vary.
    • § 7 Rescission of the Buyer / Cancellation / Postponement
      • 7.1 In the event that it is not possible for the buyer or a person designated by the buyer to redeem the voucher within the period of validity, the buyer or other person designated shall be responsible to use it otherwise (e. g. by passing it on to another appropriate person). Cancellation or rescission, respectively, from the agreement with the vendor after the expiration of the cancellation period (see Cancellation Policy) without presentation of legal grounds for rescission shall not be possible. 
      • 7.2 A postponement / rescission from the agreement with the vendor after the redemption of the voucher may only take place in agreement with and in conjunction with the respective vendor.
    • § 8 Prices, Payment, and Shipping
      • 8.1 The offered price of a voucher on the Top Deal site shall be binding. All prices listed are final prices.
      • 8.2 In the case of loss, presumed loss, theft or possible misuse of a voucher (hereinafter referred to as “Voucher Data”), immediate notice to U-Deals or the vendor shall be necessary in order to have the data on the voucher blocked. Anyone who knows the voucher data shall be qualified to redeem it. The vouchers are not personalized; merely the presentation of the voucher shall be necessary for redemption. The person redeeming a voucher shall not have to be identical with the person named on the voucher. U-Deals and the vendors shall not be liable for unwarranted redemption of a voucher without it having been previously reported. In case of loss, you can contact the Top Deal customer service in the following ways:
        Service hotline: +49 (0) 900 / 169 4666 (current fee: 1.86 Euro / minute from German land lines, mobile fees may vary). *Other fees may apply from outside of Germany.
    • § 9 Legal Consequences of Non-Payment / Cancellation of Payment
      • 9.1 Your right to use the voucher with the respective vendor shall expire if your payment is not successfully carried out.
      • 9.2 If a payment is cancelled although the voucher was already redeemed, you shall be required to reimburse U-Deals the purchase price of voucher, the bank fees and any additional costs that may arise. The vendor reserves the right to assert any further compensation claims.
      • 9.3 Legal claims regarding possible consequences of late payment shall remain unaffected.
    • § 10 Resale
      • 10.1 The vouchers are intended for use by end consumers. Resale, drawings, gifting as well as any kind of bundling or use as incentive or similar unintended use of the vouchers by companies or for company purposes as well as offering the vouchers in the context of auctions or online auctions such as eBay shall be prohibited, unless otherwise agreed in writing. The vendor reserves the right to block the respective voucher codes in the case of infringement. The vendor reserves any other rights, particularly the claim of damages.
    • § 11 Discount Code for Invitations
      • 11.1 When using the function “Invite Friends,” the respective person shall receive a discount code via e-mail with a value of 6 Pounds as soon as the person invited has successfully purchased a Top Deal .
      • 11.2 The discount code can be entered into a corresponding field during a later purchase. The price for the Deal shall then be reduced by 6 Pounds.
      • 11.3 In the case that the sale price is less than 6 Pounds, after the use of a discount code no payment, deduction or similar reimbursement of the differential amount shall be made.
    • § 12 Collection, Processing and Use of our Clients’ Personal Information
      • 12.1 At U-Deals, the protection of the provided personal data has top priority.
      • 12.2 Upon registration, the buyer expresses the agreement that U-Deals may send information via mail or e-mail about interesting offers, goods and services, particularly service offers, innovations and promotions, for example from the area of travel, events and shopping. U-Deals shall only be allowed to submit the contact information necessary for carrying out these advertising measures to the cooperation partners by way of order data processing in accordance with section 11 of the Bundesdatenschutzgesetz [German Federal Data Protection Act]. Compliance with the legal regulations on personal data protection for the buyer shall be maintained in any case. This agreement may be withdrawn at any time by notifying U-Deals: U-Deals GmbH, Barfussgaesschen 11, 04109 Leipzig, Germany.
      • 12.3 In case the buyer has not declared or withdrawn his agreement, no use of personal data as described in paragraph 2 shall take place. U-Deals`s services shall be performed regardless whether the buyer grants or withdraws an advertising consent.
    • § 13 Place of Performance / Choice of Law / Place of Jurisdiction / Miscellaneous
      • 13.1 This agreement shall be governed by the law of the Federal Republic of Germany with the exclusion of UN purchasing law (CISG).
      • 13.2 Leipzig shall be the place of jurisdiction.

General Terms and Conditions of the

U-Deals GmbH
Barfußgässchen 11
04109 Leipzig

CEO authorised to represent: Thomas Wagner
Commercial Register: Amtsgericht [local court] of Leipzig HRB [entry in the commercial register] 25009
Sales Tax Identification Number: DE265940316

Version valid from 1st April 2015

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